If we are out of stock of a particular item, we will always let you know immediately and give you an anticipated delivery date or the option to cancel your order. You will only be charged once for delivery.
We tries to ensure that the products it sells to you are of good quality and value for money. If, however, your purchase does not meet this standard then we offer a 21 day return guarantee. You can return our product to us at anytime within 21 days from the date you received it provided that the product is unused and in resalable condition.
Please note that the return guarantee does not affect your statutory rights.
We cannot accept items which have been used or opened unless they are defective or incorrect (i.e. do not comply with your initial order).
When returning any product to us under this guarantee you must specify the reason for the return and whether you require an exchange or a refund. This applies to all of our products, except suncreams and lotions which cannot be returned for exchange or refund unless a fault has been identified with the product upon arrival.
If a product is returned by you because of an error on our part, then we will refund the reasonable delivery costs incurred by you in sending the product back to us. If you are returning a product, other than as a consequence of an error on our part, then we will only refund the cost of the product excluding any delivery charges incurred by us in sending the product originally or any costs incurred by you in returning it.
If you are requesting an exchange of product, other than because of an error by us, then we reserve the right to charge you any additional delivery costs.
We recommend that when returning items to us, you use recorded delivery or obtain a proof of posting from the post office. We will not be responsible for any products lost or damaged in the post.
Sportfashions is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We accept: Paypal, Money Order, Cashier's Check, Personal Check